1- Identify the customer problem in all its aspects. 2- Discuss the problem and determine the root causes. 3- Identify resources and potential customer. 4- Develop scientific solutions / applied to solve the problem according to the nature of the problem as appropriate for the capabilities customer. 5- Monitor the implementation of the suggested solutions to solve the problem. 6- Follow up the effectiveness and continuity of the suggested solutions.
What should be available in the consultations • Be based on knowledge and experience. • Be suitable for the costumer capabilities and not cause high cost. • When applied, as possible. • Be in a timely manner. • Ensure the elimination of the problem of client efficiently with continuity. • Achieve flexibility in the application.
Source of Experience Improvement • Work with specialists who have proficiency and highly long experience in their field of specialization. • Continuous training workshop. • Scientific references, guidelines, standards, applied and academic scientific researchs.
CONSULTATION SUCCESS KEYS
Professionalism Professionalism and work ethic are two important features in our business environment
We use these elements to ensure that our company operates in the highest professional and ethical manner possible
Our business style depend on the uses of professional persons and the work ethic when handling business situations to give our customer the best services
Confidence Working in the consulting field and professional services industry requires smart people who are need to be able to think on their feet to give their customer added value
In business of consulting, Confidence plays a huge role in determining customer level of success
Long term experiences in technical and quality field give our customers the highest level of confidence in our consultation services
Accuracy & Precision The accuracy and precision in performing all our work activities give the work many feature like
Highest quality level
provide work efficiency and effectiveness,
decrease variation in work activities
decrease the cost of rework
providing services on-time
Excellence Excellence at work consulting is a firm formed in response to the demand for the provision of high quality professionals
The efficiency and effectiveness in managing all our work process are importance goals we continually achieve
We always ensure providing an excellent quality level of services to build a long term relationship of success with our customers